In windowstock NO We manufacture custom-made products so it is not possible to request a quote for products with measures that do not conform to those published on the web. The reason for this is because the process of building a window is a long and complex task that usually takes several weeks. It would not be possible to deliver custom-made products in terms of less than 3 - 4 weeks. In addition, creating custom windows supposes an extra work of readjustment of the machinery that supposes a great reduction in the number of windows / day manufactured and therefore the increase in the cost of the windows by about 40%-100%. In Windowstock we want to provide a fast delivery service for your windows (24/48 hours) at an unbeatable price and for this we must carry out manufacturing processes in series and maintain a continuous stock of all our products. This would not be possible if we did not limit the measurements of our products. For this reason we do not make custom estimates. At present we are expanding our standard catalog so that our models fully cover all your needs. We usually create windows with measurements every 10, 15 or 20 cm in this way with little masonry work it is possible to adjust the gaps to the measurements of our windows

You should find the window that best fits your opening and modify the opening (widen or narrow) so that it fits the size of the window. Keep in mind that buying a custom window makes the product more expensive, it can even be twice the product of a standard window, so it is better and cheaper to adjust the size of the opening than to adjust the window to the opening.

You must measure the height and width of the hole to choose the window size. The measurements of the products in our catalogs always indicate first the total width of the window and then the total measurement of the height of the window, including the blind box if it has one.

After choosing the size you must select between the different types of window opening: We have opening windows slide (horizontal displacement) with two leaves in which when opening the window one leaf is overlapped over another and the opening area is reduced to 50%. We also have opening windows practicable of one or two leaves in which the leaves move towards the interior of the house and once opened they remain on the sides of the window frame leaving a free 100% of the glazed area. The Windows tilt and turn They are similar to the practicable ones but allow the swing opening of a leaf in which the upper part of the window slopes towards the interior of the house, leaving a small ventilation opening. And finally we have opening windows swingarm in which the window is held by an axis in the middle part of the frame and the sash slopes away from the frame at the top and bottom, widely used as ventilation in bathrooms. - The Windows sliders they are the most affordable and allow opening in tight spaces. They are suitable for warm places for narrow spaces such as galleries or balconies. - The Windows swingarm They allow the opening of a slit in the upper part of the window. They are not usually large in size and have low prices. The opening is usually about 30 degrees but it is adjustable. They allow the rooms to be ventilated but at the same time offer security by not allowing total opening and passage through. They are perfect for bathrooms and galleries. These types of windows usually have a matte glass so that they allow light to pass through but not see through them. - The Windows practicable They also have a low price and also allow perfect insulation so they are perfect for cold areas. - The Windows tilt and turn They are similar to the practicable ones but also allow the tilting type opening for the ventilation of the rooms, therefore they have the advantages of the two types of opening.

The customer has the possibility of requesting the return of the product during the 14 days following receipt of the same without any reason. To do this, you just have to enter the history of your products and click on the return request button. You must enter the amount you are requesting to be returned. If you want to completely return the product, enter the total price of the product. You must understand that the return costs are borne by the customer, so they will be discounted from the price of the product to be returned. Please note that to return a window or balcony it must not have been installed, so if you are not sure do not proceed with its installation. Carefully insert the product in its original packaging and we will send the transport company to collect the package. Once the merchandise is received, it will be reviewed and if everything is correct, the payment will be issued using the same method with which the payment was made.

The conditions of transport and delivery are the same as any parcel service and therefore the delivery of the product is carried out at 'street level'. If you want to change this service and have the products delivered to your own home, you should contact the delivery service in your area at the time we notify you by email that the product has left our facilities through one or another agency of transport. Keep in mind that this type of service involves an additional cost that must be paid to the dealer at the time of delivery and usually also involves a delay in it since transport agencies do not provide this service on a daily basis. The 'pick up home' service is not available in all areas. You can check conditions through the web contact form.

Larger windows and doors are shipped in separate packages. On the one hand the leaves with the crystals and on the other the frame that comes disassembled. This reduces the price of transportation considerably. The assembly of the frame is very simple and is done with just a few screws in less than 5 minutes, but it may take two people during the assembly process. Once the frame is assembled, you just have to insert the two leaves in the guides by means of a simple movement and first inserting the leaf in the upper frame and then in the lower one. the merchandise comes with a simple instruction manual and with everything necessary for its assembly. In addition, if you need the help of our experts, you can contact us by email or by phone and we will respond quickly.

We are publishing on our website all the use and installation manuals for our products, including installation videos, but if you still need more help from our experts, you can contact us by email or phone and we will assist you quickly.